Cadestreetnursery.co.uk uses cookies to enhance the user experience on our website. This policy outlines what cookies we use and how they can be turned off.

What cookies do we use?

Cookies are used in the following areas of our website;

The cookies we use do not store financial information and are not able to directly identify you, rather they are there to aid you as you use our website and help us understand how we can better improve our websites performance.

How to turn off cookies in your web browser?

Websites use of cookies can be turned off by selecting that option in your website browser (visit the help section of your browser to find out how). The user experience on websites will be compromised if this option is selected.

This policy explains under what conditions Cade Street Nursery will collect your data, store it, use it and keep it secure.

This policy is reviewed regularly and updates to this policy will be displayed here on our website. By using our website and services you are agreeing to be bound by this policy.

Any questions in regard to our policy should be send to us at;

Cade Street Nursery
Cade Street
Heathfield
East Sussex
TN21 9BU.

Tel; 01435 862988
sales@cadestreetnursery.co.uk

How is my data collected?

We collect data from our customers when they either sign up to one of our marketing email lists, either to receive updates from our plant centre, or to receive our weekly availability lists (for wholesale customers). In addition when customers place an order via our website, customers enter information which will then enable us to fulfil their order.

Why is my data being collected?

We collect data from our customers when they voluntarily request to receive information from us or transact with us. When customers place an order with us via our website we could not fulfil the order without taking some information from our customers such as Name, address and contact information.

What type of information is being collected from you?

The personal information we might collect from you may include name, address, contact details (phone and email), IP address and what pages you have visited on our website. You card payment information is not stored by us but processed by third party card processors that specialise in card payments and processing this sensitive information.

How do we use your data?

The information you give us is used to fulfil the following operations;

Use of cookies

Many websites including ours uses cookies to enhance the performance of our website and personalise the browsing experience. Cookies are small pieces of information sent to a hard drive of a computer that enable the website recognise when you visit. Cookies functionality can be turned off at any time in your browser but may reduce the functionality of your website experience. Refer to our cookies policy for more information.

Who do we share your data with?

Personal data is used within the organisation by those individuals required to fulfil the operations as listed above. From time to time external organisations require the data you have given us in order for us to fulfil the operations outlined above. In these circumstances;

At present organisations outside of Cade Street Nursery that may have access to the information you have provided include;

Tomango

Mail Chimp

How long do we keep your data?

You data is kept for as long as it is required to fulfil the purpose for which it has been provided. If you wish to request a copy of the data we hold on you please email sales@cadestreetnursery.co.uk This service is provided free of charge. If repetitive requests for information are made where a repeated request is unfounded we reserve the right to charge a fee to cover costs associated with gathering this information.

Keeping your data secure.

We take steps to ensure the data that you give us is kept securely and appropriate security put in place dependant on how sensitive the data is.

We review this policy regularly; the last update was the 19th March 2019. If you have any questions in regard to this policy please contact us using the contact details above.